"The 2018 Washington State Legislature commissioned two faculty members with the Evans School of Public Policy & Governance to conduct an independent study of ticketing and loading procedures at the popular ferry dock and suggest ways to improve terminal operations."  UW News

Technology, training and communication — and appropriate resources to support change — form the core of recommendations to the state from Evans faculty members Alison Cullen and Stephen Page and four MPA students after their recent study of the Fauntleroy Ferry Terminal in West Seattle.

Click below to read the report and recommendations, which include specifics about the potential of  “Good to Go!” tolling technology and expanded mobile transactions, as well as public engagement and social media. 

To see the full report and read our recommendations, please click here

For those interested in the dataset and code related to Figures 10, 11, 14, 15 and Appendix H please click on the links below.