Year Published
- 2008 (0)
- 2009 (2) Apply 2009 filter
- 2010 (0)
- 2011 (0)
- 2012 (0)
- 2013 (0)
- 2014 (0)
- 2015 (3) Apply 2015 filter
- (-) Remove 2016 filter 2016
- 2017 (3) Apply 2017 filter
- 2018 (1) Apply 2018 filter
- 2019 (1) Apply 2019 filter
- 2020 (0)
- 2021 (2) Apply 2021 filter
Research Topics
Populations
- (-) Remove Countries/Governments filter Countries/Governments
- Rural Populations (0)
- (-) Remove Smallholder Farmers filter Smallholder Farmers
- Women (0)
Types of Research
- Data Analysis (0)
- Literature Review (1) Apply Literature Review filter
- Portfolio Review (0)
- Research Brief (0)
Geography
- East Africa Region and Selected Countries (0)
- Global (1) Apply Global filter
- South Asia Region and Selected Countries (0)
- Southern Africa Region and Selected Countries (0)
- Sub-Saharan Africa (0)
- West Africa Region and Selected Countries (0)
Dataset
- ASTI (0)
- FAOSTAT (0)
- Farmer First (0)
- LSMS & LSMS-ISA (0)
- Other Datasets (0)
Current search
- (-) Remove Food Security & Nutrition filter Food Security & Nutrition
- (-) Remove 2016 filter 2016
- (-) Remove Aid & Other Development Finance filter Aid & Other Development Finance
- (-) Remove Information & Mobile Technology filter Information & Mobile Technology
- (-) Remove Countries/Governments filter Countries/Governments
- (-) Remove Smallholder Farmers filter Smallholder Farmers
In Sub-Saharan Africa, 12% of adults now report having a mobile money account, representing over a quarter of the share of those who have any kind of financial account at all. As mobile money expands, there is interest in how regulatory frameworks develop to support digital financial services (DFS) and also support broader financial inclusion. In theory, protecting consumers from risk, and ensuring that they have the information and understanding required to make informed decisions, may increase their confidence and trust in mobile money systems, leading to higher adoption and usage rates. However, consumer protection regulations may also carry certain trade-offs in terms of cost, usage, and innovation. The challenge, according to proponents of consumer protection, is to develop regulations that promote access and innovation, yet still offer an acceptable level of consumer protection. We review the literature on consumer protection institutions and regulatory documents for DFS (particularly mobile money) in 22 developing countries, and identify examples of specific consumer protection regulations relevant to mobile money in each country.