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NOVA Highlights Research by EPIC on Ballot Rejection Rates

Researchers present their findings on rejected mailed ballots in Washington State
Scott Allard (left) and Jake Grumbach (right) presenting findings of the Washington State Mailed Ballots project

Washingtonians have been voting by mail for over a decade and voter turnout in Washington routinely is among the highest in the country. Despite the success of vote-by-mail, a research study by the Evans School of Public Policy & Governance at the University of Washington examined why ballots are rejected to improve the voter experience and inform efforts by state and county leaders to continue to reduce the number of ballots rejected in any election.

The Evans Policy Innovation Collaborative (EPIC) worked alongside the Secretary of State’s Office to explore ballot signature verification practices along with investigating individual voters’ understanding and communication around the signature verification process, and education and outreach methods. Through an analysis of voter- and county-level ballot data from the past 10 years of primary and general elections along with engagements, interviews, and surveys of county elections staff, individual voters, and community organizations, and the added help of a project advisory board, several key findings about voters’ experiences with vote-by-mail in Washington emerged –

Between 2012 and 2022, Washington State voters cast nearly 45 million ballots in primary and general elections. Annually, 25,000 to 35,000 ballots are rejected, primarily due to late arrival, and some for missing or mismatched signatures (0.5 to 0.6% of all ballots). There is evidence that voters of color often have higher ballot rejection rates than White voters. Voters of color, such as Hispanic and Asian voters, faced rejection rates double that of White voters in the 2020 General Election. Black voters experienced rejection rates 50% higher than White voters. Male-identifying voters and younger voters also had higher rejection rates, with nearly 5% of ballots from voters aged 18-25 being rejected in the 2022 general election. About 60% of ballots with signature issues have been corrected before final results are submitted since 2020.

NOVA and Northwest Public Broadcasting, launching a series on the significance and impact of data grabbed onto the importance of this work, particularly around the methods researchers employed to estimate race. Since Washington State does not collect racial data alongside voter registration, the study had to impute race to understand racial trends. While estimating race is not perfect, it is critical that we look at data to better understand how our systems, like electoral systems, impact and serve all people. All Washington voters should feel empowered and knowledgeable to vote.

The study concluded with a number of recommendations to improve the voter experience in Washington State and hopefully improve ballot rejection rates, including creating a universal ballot envelope design for all Washington counties, forging a stronger role and relationships with community-based organizations, encouraging increased opportunities for voters to update their signature on record, pursuing evaluation of innovative practices like text messaging and automatic signature verification, as well as plenty of opportunities for future research.

People Mentioned

Scott W. Allard

Scott Allard headshot
Associate Dean for Research & Engagement;
Daniel J. Evans Endowed Professor of Social Policy
(206) 221-4872

Cali Jahn

Innovation & Engagement Manager

Wolfle Action Lab @EPIC

The Wolfle Action Lab @EPIC is an important way to engage faculty in the school’s mission to “host communities to co-create solutions to pressing societal problems.” It’s premised on the idea that dialogue and exchange across diverse fields of expertise is necessary for the development and adoption of solutions. The Action Lab draws upon the skilled facilitation tools of EPIC – Evans Policy Innovation Collaborative – staff to host sessions where researchers, practitioners, those with expertise from lived experiences, and policymakers engage in meaningful dialogue across differences. More than simply sharing ideas, research findings, and perspectives, Wolfle Action Labs are intended to develop collaborative planning for program or system redesign, implementation strategies that can be administered in real-time, and feasible policy recommendations. The Wolfle Action Lab convenings and projects operates consistently with the Evans School’s values of equity, courage, and public service.

On April 5, 2024, Evans School faculty members Crystal Hall and Ines Jurcevic and the EPIC team hosted the inaugural Wolfle Action Lab convening at El Centro de la Raza. They gathered with people from community-based organizations, academia, and government to spark learning, share promising practices, and make authentic connections that seed relationships among people leading equity and behavioral science to enable community-informed change in the public interest. Throughout the day they engaged in various small group discussions around the following questions:

  • When and why did you step into this work?
  • What is the environment you are working in?
  • What are the challenges you confront in trying to change the way you work to better incorporate an equity lens?
  • What successes have you experienced bringing an equity or behavioral science lens to your work?
  • What are opportunities you see in front of you to integrate your commitments to equity-based work with behavioral science?
  • How does your own Identity shape your ability to lead change in your context?

These conversations centered around working to effect systems change were followed by a group teach and discussion on Two Loops – a framework for describing how systems rise and fall, as well as types of roles that often occur as this process unfolds. They wrapped up the afternoon with another conversation process called Pro Action Café, where participants had the opportunity to call on the collective wisdom of the group with calls, questions, or projects they wanted to workshop.

Interested in learning more?

Evans School research team studies ballot rejections to improve voter experience

Vote by mail ballot, envelope and pen on table

Registered voters in Washington State will be receiving their vote-by-mail ballots in the next few days. Washingtonians have been voting by mail for over a decade and voter turnout in Washington routinely is among the highest in the country. Despite the success of vote-by-mail, a research study by the Evans School of Public Policy & Governance at the University of Washington has been examining why ballots are rejected to improve the voter experience and inform efforts by state and county leaders to continue to reduce the number of ballots rejected in any election.  

For a ballot to be valid and counted, it must meet three conditions: Completed ballots must be placed in an official ballot drop box by 8 p.m. on election day or postmarked by election day. Ballot envelopes must be signed by the voter. And, that signature must match the voter’s signature on file with their county elections office. For most voters the signature to match is the one on your driver’s license or state ID, because people commonly register to vote when getting or updating their driver’s license and the Department of Licensing. 

County elections offices process ballots and decide whether the signature from the ballot envelope matches what is on file. Ballots without a signature or without a matching signature are thus “challenged” and voters have the opportunity to “cure” or correct their ballot. Counties send out ballot cure letters within 24 hours of a ballot being challenged, which invites voters to submit by mail or in-person a signature verification that cures the ballot. If voters have a phone number on file, they also should receive a phone call from their county election office. Challenged ballots are rejected if they are not cured at the time election results are certified, which occurs about three weeks after election day. 

Study director and Evans School Professor Scott Allard reports that roughly 98 to 99 percent of ballots cast in November elections since 2012 have arrived on time with an envelope signature that matches the voter’s signature on file. “Even with this level of success, far too many ballots are rejected each election,” according to Allard. Although each general election is a little different, the study finds that about one-half of rejected ballots in November elections without a presidential or midterm congressional election (a.k.a. off-off-year elections) are simply received late. “Off-off-year elections like those this November get less media attention and less public discussion, which makes it easier to forget to return your ballot on time,” Allard notes. 

Project team member Calista Jahn observed several counties processing ballots in November 2022, “it is clear from watching county election offices work that they process ballots carefully and securely and receive training in signature matching that ensures integrity in the voting process. Our election workers are focused on ensuring elections have integrity and that all valid ballots are counted.” The study finds that about 1 in 8 rejected ballots lack a signature, with roughly one-third of rejected ballots challenged for signature mismatches in off-off-year elections.  

UW researchers found, however, that about 60 percent of all challenged ballots in November elections are cured before counties certify their final election results. “While this shows that ballot curing processes work, we should still have it be a goal to reduce the number of ballots needing to be cured,” Allard said. 

The Evans School study team final report will be delivered to the Secretary of State in early November, but other key findings stand out as voters prepare to fill out their ballots in the next few weeks. 

With these results in mind, the study team offers three simple guidelines for voters this election season. “First, sign your envelope,” notes Professor Allard. “Second, when you sign your envelope – sign your name as you do on your driver’s license or state ID. Third, mail or deposit your ballot early – ideally the week before election day, which this year is on Tuesday, November 7, 2023. This will ensure your ballot arrives on time and that you have time to cure your ballot before election day, just in case you forget to sign the envelope or signed too quickly for there to be a good match.” 

Voters can go to the Secretary of State elections website and follow their ballot through processing. Allard recommends that voters contact their county election offices with any questions they have about their ballot. He notes that voters also can go to their county election office websites to learn more about vote-by-mail and about ballot curing processes. “Sign your envelope, sign with your license signature, and return your ballot early,” encourages Allard. 

People Mentioned

Scott W. Allard

Scott Allard headshot
Associate Dean for Research & Engagement;
Daniel J. Evans Endowed Professor of Social Policy
(206) 221-4872

Cali Jahn

Innovation & Engagement Manager

Art of Hosting and Harvesting 2024 Cohort

Leading Courageously in Higher Education: The Art of Hosting and Harvesting Conversations That Matter (affectionately called ‘Art of Hosting’) was called for leaders within and partners of the university and by the Evans School to support fundamental systems redesign.

The Art of Hosting is both a methodology and a world view. It is held by an international community of practitioners who share with each other tried and true ways of engaging people in dialogue, understanding complex systems, and designing ways forward together. It is a powerful approach for actually walking the talk and guiding systems change in this era when we are striving to unlearn old practices and become anti-racist leaders of groups, organizations, and institutions.

Throughout the 3-day training, participants learned hands on and participatory methods to explore powerful questions about both our personal leadership and goals for conversations that matter in our work and communities. The training was centered around the following purpose: to grow our capacity to be curious and courageous leaders who strive to make every space and system anti-racist, through our individual and collective actions that put humanity at the center as we navigate complexity. These methods and frameworks can be used to fuel innovation in higher education and public governance, helping us to understand more deeply how to decenter traditional sources of authority and invite in more voices to engage communities authentically.