“The 2018 Washington State Legislature commissioned two faculty members with the Evans School of Public Policy & Governance to conduct an independent study of ticketing and loading procedures at the popular ferry dock and suggest ways to improve terminal operations.” UW News
Technology, training and communication — and appropriate resources to support change — form the core of recommendations to the state from Evans faculty members Alison Cullen and Stephen Page and four MPA students after their study of the Fauntleroy Ferry Terminal in West Seattle.
The report and recommendations includes specifics about the potential of “Good to Go!” tolling technology and expanded mobile transactions, as well as public engagement and social media.
For those interested in the dataset and code related to Figures 10, 11, 14, 15 and Appendix H see: